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Vacancy
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Job Description
Roles & Responsibilities
Process Design and Ways of Working
Maintain standards, processes, and policies within PMO and GVBTS for consistency and best practices.
Support governance frameworks, including training, communication, and stakeholder engagement.
Identify trends and recommend solutions to improve efficiency.
Operational Support
Assist in managing central GVBTS processes such as demand and capacity management, governance activities, and finance tracking.
Ensure presales and delivery processes align with established methodologies.
Support collaboration and communication using digital tools like Teams and SharePoint.
Operate within an Agile team environment.
Business Transformation
Contribute to transformational change and continuous improvement initiatives by challenging the status quo and supporting strategic objectives.
Desired Candidate Profile
Minimum 2 years experience in a similar role within the Telco or IT industry.
- Highly organised, analytical, and curious, with strong problem-solving skills.
- Skilled in stakeholder management within complex organisations.
- Basic understanding of business operations and project management principles.
- Familiarity with project management tools and methodologies.
- Knowledge of finance and risk management.
- Proficient in digital collaboration tools (Teams, SharePoint, MS Engage).
- Strong technical skills in Microsoft Power Automate, Power Apps, Jira, and Confluence.
- Advanced SharePoint capabilities and knowledge of Power BI (advantageous).
- Agile and PRINCE2/PMI certifications are desirable.
Company Industry
- Telecom
- ISP
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Business Transformation Analyst - VOIS
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Vodafone
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.