Butler

AccorHotel

Employer Active

Posted on 13 Oct

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are seeking a highly professional and detail-oriented Butler to join our esteemed team in Cairo, Egypt. As a Butler in our organization, you will provide exceptional, personalized service to our discerning clientele, ensuring their every need is met with efficiency and grace.

  • Offer personalized, anticipatory service to meet and exceed guest expectations
  • Manage administrative tasks, including responding to emails, preparing welcome cards, and ordering amenities
  • Serve as the primary point of contact for guests during their stay, handling requests such as wake-up calls, packing/unpacking, and special arrangements
  • Coordinate with other departments to ensure seamless service delivery
  • Maintain an in-depth knowledge of local attractions, customs, and services to assist guests with inquiries
  • Uphold the highest standards of service quality in line with our organization's reputation
  • Ensure compliance with health and safety regulations in all aspects of work
  • Continuously seek opportunities to create memorable experiences for our guests

Desired Candidate Profile

Proven experience in luxury hospitality or high-end household management

  • Exceptional interpersonal and communication skills, with a strong customer-focused approach
  • Fluency in English; knowledge of Arabic or other languages is a plus
  • Demonstrated ability to anticipate and fulfill guest needs with empathy and discretion
  • Strong organizational skills with the ability to manage multiple priorities efficiently
  • In-depth knowledge of etiquette, protocol, and the expectations of high-end clientele
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Physical stamina to stand, walk, and carry items for extended periods
  • Impeccable personal grooming and presentation
  • Proficiency in using technology for guest services and administrative tasks
  • Ability to maintain confidentiality and exercise utmost discretion
  • Hospitality management degree or butler certification preferred
  • Familiarity with Egyptian customs and culture is advantageous

Company Industry

Department / Functional Area

Keywords

  • Butler

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AccorHotel

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Read More

https://jobs.smartrecruiters.com/AccorHotel/744000087073191-butler