Butler Five Hotels and Resorts

Employer Active

Posted on 31 Oct

Experience

2 - 4 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Possesses a Comprehensive knowledge of FIVE, including all Departments, Services, Experiences, and Award-Winning Dining Hotspots
  • Meticulously controls every room, ensuring their cleanliness, operation, and stocking adhere to FIVE s Remarkable Standards, resulting in Sensational Guest Experiences.
  • Builds rapport with all in-house Guests, recognising and obtaining specific individual preferences to Curate a Bespoke, FIVE-Styled Experience.
  • Keeps a record of guest history, including preferences, to maintain the Gold Standard of Communication within the Department.
  • Expertly maintains the privacy and security of in-house Guests, always delivering Unparalleled Levels of Care and Attention.
  • Ensures the Impeccable preparation and maintenance of Guest rooms for arrivals, creating an atmosphere that is nothing short of Sensational.
  • Facilitates the check-out process for departing Guests, ensuring that the check-out process is always done with Next-Level Excellence.
  • Builds strong Relationships with in-house Guests, attending to their needs, maintaining communication, and ensuring they always feel the Vibe at FIVE.
  • Actively promotes FIVE s Lavish offerings such as the Exquisite Facilities, Boundary-Breaking Dining Concepts and Special Promotions, always staying attuned to Buzzing events.
  • Takes responsibility for the daily Amenities Order and Amenities Deliveries, showcasing First-in-Class Initiative.
  • Seeks feedback from Guests, striving to Elevate our Services to the Highest Level of Industry-Leading Luxury, and shares Feedback with Direct Supervisor.
  • Works closely with other Departments such as housekeeping and concierge to maintain the highest FIVE-Star Standards for our Guests
  • Always ready to take on other duties, reflecting your Dedication as a Proud Member of the Exclusive FIVE Tribe.

Desired Candidate Profile

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A Can-Do! Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other FIVERs and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Butler will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

  • A proven track record of 2 years in a Luxury Hotel environment in a similar role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.
  • Excellent Customer Service skills with a Passion for providing Exceptional Service.
  • Always displays a professional attitude, taking pride in offering Vibrant Conversations and Helpful Suggestions.
  • A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the operation is Curated to Perfection.
  • Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
  • Next-level skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  • FIVE-Styled Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  • A hands-on attitude, fuelled by a Can-Do! Spirit.

Company Industry

Department / Functional Area

Keywords

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Five Hotels and Resorts

Disruptive by Design, FIVE Hotels and Resorts is Redefining FIVE-Star Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.

Read More

https://careers.fivehotelsandresorts.com/jobs/Careers/613500000067462653/