Caf Supervisor
Accor Group
Employer Active
Posted 16 hrs ago
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Experience
2 - 3 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Core Duties
- Supervise caf operations, ensuring seamless coordination with kitchen, stewarding, and cashier teams
- Lead, train, and motivate staff to deliver excellent guest service, grooming, and product knowledge
- Welcome guests, manage seating arrangements, and maintain friendly guest relationships
- Handle guest inquiries, complaints, and requests professionally and promptly
- Monitor caf cleanliness, hygiene, and safety standards in compliance with hotel policies
- Ensure knowledge of menus, promotions, and upselling opportunities among staff
- Manage requisitions for operating materials, food, and beverages, ensuring timely delivery
- Conduct briefings, attend departmental meetings, and maintain clear communication with the team
- Contribute to the database of regular guests, personalizing service to build loyalty
- Support scheduling, task delegation, and monitoring staff performance
- Prepare and maintain mise-en-place according to daily service requirements
- Report maintenance issues and coordinate with engineering for prompt resolution
- Ensure compliance with fire, health, hygiene, and safety policies of Swiss tel Al Murooj
Desired Candidate Profile
Minimum 2 3 years of supervisory experience in a caf or coffee shop operation
Bachelor s degree in hospitality, food service management, or related field preferred
Strong leadership, organizational, and people management skills
In-depth knowledge of coffee preparation, industry trends, and F&B operations
Proficiency in POS systems and inventory management software
Ability to work flexible hours including early mornings, evenings, weekends, and holidays
Excellent customer service and communication abilities
Strong problem-solving skills with the ability to make quick decisions under pressure
Fluency in English; additional languages are an advantage
Company Industry
Department / Functional Area
Keywords
- Caf Supervisor
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Accor Group
Accor is a world-leading hospitality group with over 5,600 hotels, 10,000 restaurants, and 45+ brands across 110 countries. With a commitment to innovation and responsible hospitality, Accor offers limitless opportunities for career growth and international mobility.