Cafe Supervisor

Almed Retail

Supervise and coordinate daily Front of House operations to ensure efficient workflow and outstanding guest service.

Maintain high standards in coffee preparation, beverage quality, and overall product consistency.

Provide guidance, coaching, and training to baristas and service staff to improve performance and service quality.

Ensure guests receive a welcoming and memorable experience while professionally resolving customer concerns and inquiries.

Prepare staff schedules, monitor attendance, and manage workforce allocation to support operational requirements.

Oversee inventory levels, stock control procedures, and ordering activities to prevent shortages and wastage.

Generate operational reports and assist management with performance monitoring and business improvement initiatives.

Implement cost-control measures and support profitability by maintaining efficient operational practices.

Ensure compliance with company standards, hygiene regulations, and health and safety requirements.

Foster a positive team environment through effective leadership, communication, and organizational skills.