Call Center Agent

ITC Middle East

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Assist clients worldwide through phone, email, and chat support

Provide clear guidance on passport & visa requirements

Review and verify documents to prevent costly errors or delays

Recommend expedited, premium solutions tailored to client needs

Support customers from their first question to final approval

Desired Candidate Profile

Speaks fluent English with excellent written & verbal communication

Thrives under pressure and solves problems with confidence

Is detail-driven, organized, and client-focused

(Bonus) Has prior passport, visa, or travel documentation experience

Company Industry

  • Travel
  • Tourism

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Call Center Agent

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ITC Middle East

ITC-Middle East is expanding! We re on the lookout for a Passport & Visa Adviser to join our growing team in Maadi, Cairo

At ITC-Middle East, we don t just process paperwork, we guide travelers through one of the most important parts of their journey. As the first voice on the phone, the quick reply on chat, or the reassuring email in their inbox, you ll be the expert who transforms stress into confidence.

Read More

https://wuzzuf.net/jobs/p/yanjdhkrvmf3-call-center-agent-itc-middle-east-cairo-egypt