Call Center Executive Waypoint Systems

Multiple Vacancies

Posted on 3 Mar

Experience

2 - 3 Years

Monthly Salary

AED 3,500 - 5,000 ($946 - $1,351)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any GCC National, Any European National

Gender

Any

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

The person will be the first point of contact for customers exploring insurance options. The responsibility is to guide them with clarity, understand their needs, and help them purchase the right product and policy.

Desired Candidate Profile

  • Make outbound and inbound calls to customers who have shown interest in insurance products

  • Understand the customer’s requirement and recommend suitable plans (Motor, Travel, Home, GAP, Extended Warranty etc.)

  • Explain product benefits, features, inclusions, exclusions, and premium details accurately

  • Convert leads into successful conversion.

  • Open to work with targets Update CRM with leads - daily/weekly/monthly conversion and quality targets


    • Minimum 1-3 years’ experience in tele sales or call center environment (Insurance preferred)

    • Strong communication skills in English and Arabic. Additional languages a bonus

    • Good product knowledge of General Insurance is preferred

    • Target-driven with a positive attitude and customer-first mindset

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • CRM Software
  • Problem Solving
  • Customer Service
  • Support Agent

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Waypoint Systems

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