Call Center Head Jobs in Dubai

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Handle inbound and outbound calls, manage bookings, respond to social media inquiries, and support sales targets in a medical clinic.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing exceptional customer service, managing client inquiries, and maintaining confidentiality while utilizing CRM software and strong communication skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for answering calls, providing information, scheduling appointments, and maintaining patient confidentiality with excellent communication and customer service skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, requiring Bachelor's degree and experience in call center technologies.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Proactively generate leads for B2B SaaS through cold calling, manage sales pipeline, and achieve sales targets; requires strong communication and CRM skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing customer inquiries via phone, email, and chat, utilizing CRM systems, and requires strong communication and problem-solving skills.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

This role involves handling customer inquiries, driving enrollments, and supporting sales efforts while requiring strong communication and persuasion skills.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Design and govern contact center technology architecture, implement platforms, and integrate with various systems while possessing strong experience in call center technologies.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by resolving inquiries and complaints, utilizing problem-solving and time management skills, while documenting interactions accurately.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for guiding customers in insurance options, utilizing CRM software, problem-solving, and providing excellent customer service to convert leads.

• 0 - 1 Year
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, and utilize CRM software while demonstrating problem-solving and time management skills.

• 0 Year
• Dubai - United Arab Emirates (UAE)

Manage daily operations, handle customer inquiries, prepare reports, and coordinate with team members; strong communication and problem-solving skills required.

• 12 - 17 Years
• Dubai - United Arab Emirates

The role requires strong technical understanding of contact center systems, familiarity with Dubai Government standards, and experience in service delivery and audits.

• 12 - 17 Years
• Dubai - United Arab Emirates

Responsible for evaluating contact center systems, developing service standards, and conducting audits while ensuring compliance with Dubai Government quality standards.

• 3 - 8 Years
• Dubai - United Arab Emirates

Lead call center operations transformation by assessing processes, developing strategies, implementing technology solutions, and fostering a culture of innovation and customer f...

• 5 - 7 Years
• Dubai - United Arab Emirates

The Operations Manager oversees reservations and call center operations, focusing on guest experience, operational efficiency, and team development in luxury hospitality.

• 8 - 13 Years
• Dubai - United Arab Emirates

Architect and design technology solutions for call center operations, integrating telephony and CRM, while providing technical leadership and mentoring.

• 5 - 7 Years
• Dubai - United Arab Emirates

Responsible for managing call center operations, requiring proficiency in Arabic and English, with a preference for male candidates.

• 1 - 7 Years
• Dubai - United Arab Emirates

Handle customer inquiries via calls, emails, and social media; provide information, schedule appointments, and ensure satisfaction while achieving performance targets.

• 1 - 3 Years
• Dubai - United Arab Emirates

Responsible for managing customer issues and ensuring satisfaction through technical support, communication skills, and knowledge of customer service practices.

• 0 - 2 Years
• Dubai - United Arab Emirates

Provide exceptional customer service by resolving issues, maintaining quality standards, and generating leads while ensuring compliance with policies and regulations.

• 2 - 7 Years
• Dubai - United Arab Emirates

Fluent in Arabic and English with over two years of call center experience, UAE experience required, and immediate availability.

• 1 - 7 Years
• Dubai - United Arab Emirates

Responsible for handling customer inquiries, managing claims, and ensuring exceptional customer experience with proficiency in English and Arabic.

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

Manage contact center operations, ensure customer service excellence, develop service standards, and conduct audits with a preferred bachelor's degree.

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

The role involves ensuring quality in contact center operations, developing service standards, and conducting audits, requiring strong technical knowledge and a Bachelor's Degree.

• 1 - 4 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Conduct outbound calls to clients, maintain customer databases, deliver tailored pitches, and resolve queries with strong product knowledge and technical skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee aftersales operations, drive revenue growth through Annual Maintenance Contracts, manage KPIs, and lead customer service teams to enhance satisfaction.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Conduct outbound calls to drive sales, maintain customer records, collaborate with marketing, and achieve sales targets while providing exceptional customer service.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for resolving customer inquiries and complaints, assisting with product selection, and meeting performance targets; requires good communication skills in English and...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Conduct data analysis and visualization to drive decision-making, manage analytics projects, and ensure data quality while utilizing tools like Tableau and Power BI.