Call Center Jobs in Egypt

• 3 - 8 Years
• Egypt - Egypt

Supervise call center agents, conduct performance reviews, handle escalated issues, and implement processes for efficiency with strong leadership skills.

• 2 - 4 Years
• Egypt - Egypt

Key responsibility Answer inbound calls received on GEPD hotline: Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that caller feel ...

• 1 - 3 Years
• Egypt - Egypt

The role involves high-volume outbound calling for home and auto insurance, requiring strong communication skills and adherence to scripts.

• 2 - 7 Years
• Egypt - Egypt

Manage inbound and outbound calls, provide solutions, document information, and build relationships while meeting call center metrics and maintaining customer satisfaction.

• 0 - 2 Years
• Egypt - Egypt

Deliver exceptional customer service by handling inquiries, resolving issues, and providing accurate information while maintaining customer satisfaction in a fast-paced environm...

• 1 - 7 Years
• Cairo - Egypt

Responsible for identifying business opportunities, coordinating meetings, and maintaining confidentiality while achieving sales goals in a dynamic environment.

• 3 - 5 Years
• Cairo - Egypt

Oversee contact center operations, lead a Spanish-speaking team, analyze performance metrics, and ensure exceptional customer service with strong leadership skills.

• 1 - 3 Years
• Giza - Egypt

Provide first-call resolution, handle customer inquiries, enhance customer experience, and document interactions while working in a team-oriented environment.

• 0 - 5 Years
• Cairo - Egypt

Seeking customer-focused individuals to assist customers, resolve issues, and ensure satisfaction through effective communication and teamwork in a call center environment.

• 2 - 5 Years
• Cairo - Egypt

Provide superior customer service through effective communication, manage workload, and build relationships while being fluent in English and flexible with shifts.

• 0 - 5 Years
• Cairo - Egypt

Seeking English-speaking Customer Service Representatives with problem-solving skills to deliver excellent customer experiences and support a technology-driven platform.

• 0 - 2 Years
• Cairo - Egypt

The role involves delivering exceptional customer support, resolving inquiries, and ensuring customer satisfaction with strong communication and problem-solving skills.

• 1 - 3 Years
• Egypt - Egypt

The role requires strong sales and negotiation skills, knowledge of VOIP systems, CRM platforms, and proficiency in both Arabic and English.

• 1 - 6 Years
• Cairo - Egypt

The role involves leading a call center team, ensuring performance metrics are met, and requires strong leadership, communication, and customer support skills.

• 0 - 1 Year
• Egypt - Egypt

Responsibilities Ensure Service Excellence: Deliver consistent, high-quality services aligned with defined SLAs and KPIs, while driving operational efficiency and continuous imp...

• 1 - 3 Years
• Cairo - Egypt

The role involves supervising a call center team, driving performance metrics, coaching associates, and managing customer support operations with strong leadership skills.

• 1 - 3 Years
• Cairo - Egypt

Assist clients with superior customer service, manage communication channels, and build relationships while being flexible with shifts and fluent in English.

• 0 - 2 Years
• Cairo - Egypt

Provide superior customer service, manage workload, and build relationships while requiring fluent English, effective communication, and flexibility for shifts.

• 1 - 5 Years
• Cairo - Egypt

Handle customer interactions, resolve inquiries, achieve KPIs, and maintain data accuracy while collaborating with teams in a luxury service environment.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 3 - 8 Years
• Egypt - Egypt

Oversee contact center operations, lead a Spanish-speaking team, analyze performance metrics, manage customer complaints, and conduct training sessions.

• 1 - 5 Years
• Cairo - Egypt

Manage and motivate call center sales representatives to exceed targets, ensuring excellent customer experience and operational efficiency through effective leadership and sales...

• 1 - 3 Years
• Cairo - Egypt

The role involves contacting customers, generating leads, achieving sales targets, and requires strong communication, negotiation skills, and CRM familiarity.

• 1 - 2 Years
• Cairo - Egypt

The Subject Matter Expert resolves complex customer issues, provides training and mentorship, and drives process improvement with expert knowledge and communication skills.

• 3 - 4 Years
• Cairo - Egypt

The role involves monitoring service levels, managing schedules, and optimizing staffing in a fast-paced environment using analytical skills and WFM tools.

• 0 - 2 Years
• Cairo - Egypt

Provide exceptional customer support in French, resolve inquiries, document interactions, and collaborate with teams while maintaining high quality standards.

• 0 - 2 Years
• Egypt - Egypt

Monitor fleet platforms for safety violations, validate data, communicate with drivers, analyze behavior, and collaborate on safety improvements in English and Arabic.

• 7 - 9 Years
• Egypt - Egypt

The role involves leading training strategy, managing large-scale projects, developing curriculum, and ensuring performance improvement in a telecom contact center.

• 0 - 2 Years
• Egypt - Egypt

Monitor fleet platforms for safety violations, validate data accuracy, communicate with drivers, analyze behavior, and collaborate on safety improvements.

• 5 - 10 Years
• Giza - Egypt

Responsible for defining and executing AI-driven customer engagement strategies, leveraging data analytics, campaign management, and omnichannel orchestration for personalized e...