Call Center Manager
Allo Transport
Employer Active
Posted 21 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise and train call center agents.
Monitor performance and ensure service KPIs are met.
Develop processes to improve efficiency and customer experience.
Coordinate with other departments to resolve operational issues.
Desired Candidate Profile
Bachelor s degree in Management, Communications, or a related field.
Minimum 7 years of experience in managing a call center or dispatch team.
Strong leadership and communication skills.
Company Industry
- Travel
- Tourism
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Call Center Manager
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Allo Transport