Call Center Operator

Jobs for Humanity

Answer incoming calls promptly and courteously.

Assist callers with inquiries, reservations, and service requests.

Route calls to the appropriate departments or personnel.

Record and relay accurate messages in a timely manner.

Maintain up-to-date knowledge of services and procedures.

Handle urgent situations with professionalism and discretion.

Previous experience in a customer service role preferred.

Strong verbal communication and active listening skills.

Ability to multitask and work under pressure.

Proficiency in telephone systems and basic computer applications.

Positive attitude and commitment to delivering exceptional service.