Call Center Representative - English account (Chat and Call)

Etisalat Egypt

Employer Active

Posted 1 hrs ago

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handle customer inquiries through calls and chat professionally and efficiently

  • Resolve customer complaints and provide suitable solutions in a timely manner
  • Deliver accurate information about products, services, and processes
  • Maintain a positive customer experience and high satisfaction rates
  • Document customer interactions accurately on the system
  • Meet assigned KPIs and quality standards
  • Follow company policies and communication guidelines during all interactions

Desired Candidate Profile

  • Graduates only
  • Maximum age: 33 years
  • Excellent to fluent English proficiency

Company Industry

Department / Functional Area

Keywords

  • Call Center Representative - English Account (Chat And Call)

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