Call Center Representative - English account (Chat and Call)
Etisalat Egypt
Employer Active
Posted 1 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Handle customer inquiries through calls and chat professionally and efficiently
- Resolve customer complaints and provide suitable solutions in a timely manner
- Deliver accurate information about products, services, and processes
- Maintain a positive customer experience and high satisfaction rates
- Document customer interactions accurately on the system
- Meet assigned KPIs and quality standards
- Follow company policies and communication guidelines during all interactions
Desired Candidate Profile
- Graduates only
- Maximum age: 33 years
- Excellent to fluent English proficiency
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Call Center Representative - English Account (Chat And Call)
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