Call Quality Evaluator

Jobs for Lebanon

Employer Active

Posted 11 hrs ago

Experience

1 - 3 Years

Job Location

Beirut - Lebanon

Education

Bachelor of Arts(Communication)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Evaluate and score customer calls based on quality standards

  • Analyze call recordings and identify areas for improvement
  • Prepare quality reports and provide constructive feedback

Languages:

  • Arabic native or near-native
  • English Upper-Intermediate
  • French a plus (not required)

Desired Candidate Profile

Requirements:

  • Bachelor s degree in Business, Communications, or a related field
  • Strong analytical and listening skills
  • High attention to detail and objective judgment

Company Industry

  • IT - Software Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Call Quality Evaluator

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Jobs for Lebanon

We are a fast-growing IT company driven by professionalism, ambition, and results. Our collaborative team values knowledge sharing, continuous improvement, and achieving goals together. We are passionate about delivering excellence and constantly improving customer experience.

https://jobs.smartrecruiters.com/JobsForHumanity/744000123640505-call-quality-evaluator

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