Multiple VacanciesEmployer Active

Posted 1 hrs ago

Experience

2 - 8 Years

Monthly Salary

AED 4,000 - 6,000 ($1,081 - $1,621)

Education

Secondary School, Diploma

Nationality

Any Nationality

Gender

Male

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities


A Car Rental Agent is responsible for renting vehicles to customers, taking care of paperwork, and providing excellent customer service. They must ensure that all rental agreements are in compliance with company policies and procedures. They must also inspect vehicles upon return and handle any customer inquiries or complaints.


  • Greet customers warmly and provide detailed information about car rental options
  • Assist customers in selecting the most suitable vehicle based on their needs
  • Clearly explain rental terms, conditions, and policies
  • Make and manage reservations as per customer requirements
  • Verify customer documents, including driving licenses and identification
  • Process rental agreements, payments, and provide contracts to customers
  • Inspect vehicles for cleanliness and damage before and after rental
  • Ensure vehicles are returned in good condition and report any discrepancies
  • Handle customer complaints or issues efficiently and professionally
  • Provide support in case of accidents or emergencies during the rental period
  • Maintain accurate records of all rental transactions

Desired Candidate Profile

  • High school diploma or equivalent; additional education is a plus
  • Previous experience in customer service or car rental is preferred
  • Valid UAE driving license
  • Excellent communication and interpersonal skills
  • Knowledge of local laws and regulations related to car rental
  • Ability to handle customer complaints with patience and professionalism
  • Basic computer skills and familiarity with reservation systems
  • Attention to detail and ability to multitask in a fast-paced environment

Employment Type

    Full Time

Department / Functional Area

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Ghassan Aboud Cars and Spare Parts

Ghassan Aboud Cars & Spare Parts is a leading specialist in regional and international automotive re-export and supply chain solutions. As one of the Ghassan Aboud Group companies, Ghassan Aboud Cars & Spare Parts was established in the UAE in 1994 to provide and sustain international market mobility, where top automotive brands were not adequately represented, or not available at all.

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Dubai, United Arab Emirates (UAE)

https://www.aboudcar.com