Card Management Officer
Al Ahly Medical Company
Employer Active
Posted on 10 Dec
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Experience
1 - 3 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Oversee the end-to-end management of card issuance, activation, and maintenance processes for healthcare and employee benefit programs.
- Coordinate with internal departments and external vendors to ensure seamless card production, personalization, and timely delivery.
- Monitor card inventory levels, track usage, and initiate replenishment orders as needed to avoid shortages or delays.
- Handle customer inquiries and resolve issues related to card activation, deactivation, replacement, or malfunction.
- Ensure compliance with regulatory standards, data privacy, and security protocols throughout all card management activities.
- Generate regular reports on card usage, transaction trends, and operational performance for management review.
- Support the implementation of new card-related products, features, or enhancements in collaboration with IT and product teams.
- Maintain accurate records of cardholder data, transaction logs, and audit trails in accordance with company policies.
- Identify opportunities for process improvement and contribute to the development of best practices in card management.
- Assist in training new team members and providing ongoing support to ensure adherence to operational standards.
Desired Candidate Profile
Bachelor s degree in Business Administration, Information Systems, or a related field.
- 1-3 years of experience in card management, operations, or a similar administrative role.
- Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Excellent communication and interpersonal abilities for liaising with clients, vendors, and internal teams.
- Attention to detail and a high level of accuracy in data entry and record-keeping.
- Proficiency in Microsoft Office Suite and familiarity with card management software or databases.
- Ability to analyze data and generate actionable insights from reports.
- Understanding of regulatory requirements and data privacy standards relevant to card operations.
- Problem-solving skills and a proactive approach to resolving operational challenges.
- Willingness to work on-site in a fast-paced, collaborative office environment.
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- Administration
Keywords
- Card Management Officer
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