Cardiac Ablation Solutions Technical Consultant

Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

Atrial fibrillation affects over 33 million individuals worldwide and is the most common form of serious arrhythmia. Being in a fast-growing cardiac ablation business segment and with recent acquisition of the AFFERA Mapping and Ablation System, we are poised to provide innovative solutions to address unmet needs for many patients. We are seeking a talented and motivated Senior Therapy Account Consultant to join our team to further drive the growth of the business.

Responsibilities may include the following and other duties may be assigned:

• Provide proficient clinical and technical assistance to physicians and EP Lab Staff on the use of the AFFERA Mapping and Ablation System and related equipment (Generators, SW functionalities, pump and accessories).
• Provide in-service training to introduce new technologies to various hospital stakeholders and ensure technology acceptance.
• Be an active participant to the development of advanced clinical workflows.
• Play an active role in the planning and effective installation of the AFFERA Mapping and Ablation System and efficiently collaborate with the technical department.
• Work closely with the education team and support the development of training centers.
• Share clinical best practices with colleagues to continuously optimize customer experience.
• Work with field service engineers on technical troubleshooting.
• Demonstrate excellent ability to plan cases and define priorities to maximize case coverage.
• Develop best-in-class professional customer relationships.
• Stay abreast of all products information across the Medtronic CAS portfolio, instructions for use (IFU) and relevant scientific clinical literature and new product information.
• Ability to manage high-stress situations with a clear problem-solving mindset.
• Ability to travel when needed.
• Demonstrate a high level of responsiveness to customer or other internal and external stakeholders.
• Update and document activities in the CRM tool.
• Comply with all company trainings.
• Participate in regional and occasionally international congresses, symposia and workshops.

Required Knowledge and Experience:

• Bachelor's degree required in electrical or medical engineering or related scientific disciplines.
• 4+ years of clinical EP experience.
• Minimum of 4 years of successful independent support of EP mapping procedures.

A candidate with an IBHRE or equivalent certification is preferred. The ideal candidate will have experience in the medical device, pharmaceutical, or life sciences industry and be fluent in English, with strong communication skills. They should demonstrate the ability to work effectively in cross-functional and team-oriented environments, while maintaining flexibility and a willingness to travel as required. Proficiency in standard PC tools is essential, along with an independent, self-driven, and responsible work approach. The role requires enthusiasm, sound decision-making, and the capability to work in Electrophysiology (EP) Labs while meeting vendor credentialing requirements.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.