CASE COORDINATOR

Johns Hopkins Aramco Healthcare

The Case Coordinator independently handles daily operations for a designated patient caseload by assessing, planning, and facilitating the coordination of patient care and evaluates appropriateness of care utilizing evidence.based tools to ensure smooth patient access and cost.effective outcomes.

Operational Roles & Responsibilities

• Evaluate standard and routine requests from the various stakeholders based on patient benefits coverage agreements and medical necessity utilizing evidencebased tools to ensure patients receive quality costeffective care
• Coordinate patient care to meet the individuals and their familys needs and ensure patient safety quality of care and costeffective outcomes
• Coordinate processing of standard case review and documentation including logging tracking and resolution following established protocols and within defined service level agreements SLAs or provider contracts
• Assist in maintaining uptodate patient documentation and periodic reporting ensuring information completed efficiently and accurately and is readily accessible for review and audits
• Support the continuous patient care access and identifying and escalating anomalies to avoid patient care interruptions