Case Worker Cairo

Etijah

Contract type: Full time

Reports to: Safe Space Officer Cairo

Location: Cairo

Number of vacancies: Three

About Etijah:

Youth and Development Consultancy Institute Etijah is a non-profit organization specializing in developing, improving, and disseminating development methodologies in youth and community development.

Based in Cairo, Etijah s primary concern is to create and tailor up-to-date and high-quality development methodologies, research tools, applicable practices of youth development, and training delivery models, to be able to qualify youth by providing them with the skills, know-how, and aptitudes, as well as contribute to building the capacity of governmental and non-governmental youth-serving organizations. Our role is to provide youth with direct access to unconditional participation by providing practical tools and models for developing community-wide initiatives.

Project Background:

The Safe Spaces Project for Gender-Based Violence (GBV) Prevention and Response was established to address the increasing protection risks faced by refugee and asylum-seeking women and girls in urban Egypt, particularly in densely populated areas such as Cairo and Alexandria. Prolonged displacement, conflict, and economic hardship have heightened exposure to GBV, social isolation, and limited access to reliable protection and support services. Newly arrived refugees especially Sudanese women and adolescent girls often encounter additional barriers including lack of information, stigma, and fear of seeking assistance.

In this context, the project provides integrated GBV prevention and response services through safe, accessible, and women-friendly spaces that serve as trusted entry points for confidential support, psychosocial services, referrals, and community engagement activities. The intervention follows a survivor-centered and community-based approach aligned with international GBV standards, prioritizing safety, dignity, and informed consent. By combining case management, psychosocial support, and awareness-raising initiatives, the Safe Spaces Project aims to strengthen protective environments, enhance access to quality services, and promote safer and more supportive communities for refugee and vulnerable women and girls.

Duties and Responsibilities

• Conducting best interest assessment interviews and draft relevant reports to assess the GBV survival s needs.
• Making referrals to and coordinating with partner organizations; responsible for keeping a track of all referrals sent and the feedback received.
• Following up and monitoring on individual cases of refugee s women at risk.
• Ensuring Case Management is implemented and in-the line with donor requirements and guidelines.
• Support the project team in developing the project activities and the monthly plan for safe space activities
• Outreach the target group through different activities and responsible for registration of the SS activities depending on the cases need and plan
• Develop monthly reports on case load, reflecting the progress in the project implementation, highlight success cases and document challenges encountered during the implementation of activities.
• Ensure that the activities are implemented in a full respect to GBV survivals
• Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project;
• Co-facilitate different psychosocial support sessions and awareness sessions for the targets groups with other Psychosocial Activities team members.

Qualification and Experience

Educational Background:

• Psychology, Sociology, Development, Political Science, related studies or relevant work experience.
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Essential:

• Minimum 2 years of previous relevant experience in working with GBV survivals in general and refugees in particular.
• Excellent drafting, interpersonal, interviewing and communication skills
• Demonstrated ability to work with highly vulnerable groups
• Awareness about the security context and political situation in Egypt for refugees
• Able to work effectively within a team and/or individually
• This is a field job, candidate must be willing to work in the field effectively
• Well organized with strong time-management skills
• Ability to work under pressure

Desirable:

• Previous experience working with NGOs and in refugee-related contexts.