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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Code: New 2026PEOP-080
What you ll be doing
- Responsible for taking care of CCTVs requests from investigation team
- Reporting any down cameras to operations and agency responsible for bosta cameras
- Responsible for accurate timings for CCTV extraction based on scanning action
- Monthly hubs visits to check cameras location
- Responsible for cameras naming based on hubs layout
- Incase of any layout changes - responsible for reporting to hub manager and head of ops
Who are you?
- Knowledge of complaint management principles, techniques, and best practices.
- Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.
- Strong problem-solving and decision-making abilities, with a customer-centric approach.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Company Industry
- Shipping
- Freight
Department / Functional Area
- Ticketing
- Reservations
Keywords
- CCTV - Ticketing Agent
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