Chronic CI Agent

Yodawy

Posted on 16 Dec

Experience

2 - 7 Years

Job Location

Giza - Egypt

Education

Bachelor of Pharmacy(Pharmacy)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • 1. Prescription Data Receival:
  • Review and Verification: Receive prescription medication data from insurance companies, review the data sheets for completeness, and communicate with the insurance companies to resolve any discrepancies or missing information.
  • Ticket Creation: Create corresponding tickets in our internal system, prompting the uploading team to begin processing the data.
  • 2. Contact info Management and Syncing:
  • Database Creation: After the processing of the data, we create and maintain a comprehensive database in the internal system for insured corporate clients, including details such as name, card number, address, and mobile number.
  • Prescription Syncing: Ensure the accurate syncing of uploaded prescriptions to initiate the medication delivery process.
  • 3. Data Scraping:
  • Data Extraction: For certain insurance companies, retrieve medication data from their online systems to process it similarly to the received data sheets, ensuring it is accurately prepared for further processing.
  • 4. Medication Change Requests:
  • Processing Requests: Handle medication change requests from patients, ensuring compliance with insurance companies' terms and conditions.
  • Coordination: Communicate with insurance companies to deliver patient requests, obtain responses, and update prescriptions accordingly.
  • Problem Solving: Investigate any issues related to patient prescriptions, working to resolve them with other stakeholders or escalating to direct management when necessary.
  • Reporting: Document and report any significant issues or updates to the direct manager.
  • 5. Additional Responsibilities:
  • Task Management: Accept and execute additional tasks as assigned by the manager, demonstrating flexibility and a commitment to team success.

Desired Candidate Profile

  • Bachelor of Pharmacy degree.
  • 2 years of experience in chain pharmacies
  • Strong investigation skills to ensure precise prescription processing.
  • Proficient in Microsoft Excel.
  • Familiarity with online systems used by insurance companies.
  • Commitment to the agreed SLA.

Company Industry

  • Pharma
  • Biotech
  • Clinical Research

Department / Functional Area

  • Corporate Planning
  • Consulting
  • Strategy
  • M&A

Keywords

  • Chronic CI Agent

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Yodawy

  • As a Medical Inquiries and Data Management Officer, it s an integral part of abr>specialized team that bridges communication between insurance companies andbr>Yodawy.
  • Our primary focus is to manage patient prescriptions, ensure data accuracy, andbr>facilitate the smooth delivery of medications. We work closely with both externalbr>partners and internal departments to provide exceptional service and accurate databr>handling.

Read More

https://wuzzuf.net/jobs/p/y4xbjxgosmfo-chronic-ci-agent-yodawy-giza-egypt