Cleaning Supervisor Facilities Management

Confidential Company

Plan, schedule, and manage manpower deployment on a daily and monthly basis across multiple sites and projects.

Coordinate manpower for long-term contracts and short-term specialized cleaning projects, ensuring optimal utilization within stipulated timelines.

Liaise with customers to ensure service quality, site cleanliness, and smooth operation of cleaning and stewarding staff.

Handle and resolve staff-related issues, including attendance, performance, discipline, overtime, and shortages.

Manage sites involving specialized cleaning jobs, including:

• Marble polishing

• Sofa shampooing

• Carpet shampooing

• Deep cleaning and post-project cleaning

Conduct site surveys, understand customer requirements, and prepare accurate quotations based on manpower, consumables, machines, and operational costs.

Ensure quotations are prepared keeping manpower cost, timelines, and profitability in mind.

Coordinate sourcing of additional or temporary manpower during peak periods or urgent project requirements.

Supervise and coordinate cleaning teams on-site, ensuring proper task allocation and coordination during staff shortages or overtime requirements.

Ensure jobs are completed within the agreed scope, quality standards, and timelines.

Train, guide, and monitor cleaning staff on standard operating procedures (SOPs) and correct use of cleaning chemicals, tools, and machines.

Ensure proper usage and handling of cleaning machines and equipment.

Maintain professional communication with clients, internal teams, and site staff at all times.

Ensure compliance with company policies, safety standards, and operational procedures.

Prepare basic operational reports related to manpower deployment and site performance.