Job Description

Roles & Responsibilities

A Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and with strong commercial mindset is essential.

More than a Sales associate but as a true personal ‘advisor’- someone who has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. The Client Advisor is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.

Responsibilities

Act as a role model, fostering cross-selling and client repurchase.

Ensure business opportunities are maximized through efficient sales floor coverage, being a visible presence and support, ensuring Printemps standards are achieved.

Cultivate a culture of excellent customer service.

Maximize sales & customer satisfaction.

To review customer feedback / suggestions and propose improvements in customer service standards.

Ensure that all merchandising activities in the store reflect the brand guidelines and needs of the trading period, in line with the Printemps Marketing Calendar.

Qualifications

At least 3 years of experience in the retail industry or similar industry.

Fluent in Arabic and English, both written and verbal.

Ability to work with leaders to maintain consistency across all stores.

Ability to work in a team-driven environment

Good organization and learning skills

Inter-personal communication skills

Client Advisor
Printemps Doha

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