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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Join a team that turns every conversation into an opportunity!.
Who are we?
Concentrix is an international company operating in over 70 countries. We excel in improving customer experience and optimizing business processes. We help organizations transform and achieve excellence within an inclusive, collaborative, and innovative environment.
Your mission as a Customer Service Representative
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Responding to customer needs : Providing a high-quality service by answering questions via phone, email or chat.
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Problem Solving : Identifying and addressing requests or complaints to ensure customer satisfaction.
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Customer retention : Offering personalized solutions to build trust and loyalty.
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Contribute to continuous improvement : Sharing customer feedback to optimize our services and processes.
The profile of our Game-Changers
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To have a perfect command of Dutch , both written and spoken.
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Have excellent communication skills, be organized and autonomous, and have a positive attitude.
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Mastering digital tools and being naturally curious about new technologies.
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Take on challenges with enthusiasm and be passionate about customer satisfaction.
Desired Candidate Profile
Join a team that turns every conversation into an opportunity!
Who are we?
Concentrix is an international company operating in over 70 countries. We excel in improving customer experience and optimizing business processes. We help organizations transform and achieve excellence within an inclusive, collaborative, and innovative environment.
Your mission as a Customer Service Representative
-
Responding to customer needs : Providing a high-quality service by answering questions via phone, email or chat.
-
Problem Solving : Identifying and addressing requests or complaints to ensure customer satisfaction.
-
Customer retention : Offering personalized solutions to build trust and loyalty.
-
Contribute to continuous improvement : Sharing customer feedback to optimize our services and processes.
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Client Advisor
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Concentrix Corporation
Concentrix is an international company operating in over 70 countries. We excel in improving customer experience and optimizing business processes. We help organizations transform and achieve excellence within an inclusive, collaborative, and innovative environment.