Client Advisor

Client of Tiffany

Sales:Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.

Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience is preferred.
• Have a passion for customer service and client experience.
• Strong communication and interpersonal skills.
• Proven track record in achieving sales results.
• Ability to work with a diverse client data base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.