Client Development Specialist
Loro Piana
Posted on 10 Dec
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
In partnership with the store management, the CDS will lead the daily, weekly, and monthly clienteling strategy for each Client Advisor
Support the store staff in their performance
He/She is responsible for the development and the improvement of the store customers master data: data cleaning, data maintenance, data updates, data filling, merge duplicated profiles
Coordinate all clienteling reporting tools provided by Marketing Team for the store team to ensure data capture, frequency, and retention KPI s are being achieved by using the myTOUCH app for each Client Advisor.
Be the point of reference and ambassador for the use of the myTOUCH app within the store and always ensure an increase and a better usage of the app
Be the point of reference for EMEA Marketing team and WW Digital in store team for all events, CRM and myTOUCH project and activities
Support on-going CRM and myTOUCH training, in the moment coaching, with existing and new Client Advisor
Desired Candidate Profile
3-5 years with experience in retail environment or CRM
Comfortable with customer data analysis and database.
MS Office efficiency: PPT, EXECEL and WORD
Excellent interpersonal, teamworking and problem-solving skills
Good stress management, flexibility, and adaptability
Fluent English, both spoken and written; other languages are a plus
Company Industry
Department / Functional Area
Keywords
- Client Development Specialist
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com