Client Onboarding Manager GTB Channels
First Abu Dhabi Bank
Employer Active
Posted 6 hrs ago
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Experience
1 - 3 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Manage onboarding for GTB and investment banking clients across complex structures and solutions such as liquidity management, treasury solutions, and VAM
Lead and mentor a team of onboarding managers, directors, and trainers to deliver best-in-class client onboarding services
Collaborate with GTB Sales, Product, and Channels teams to improve onboarding efficiency and client experience
Drive digitization and automation of onboarding processes to reduce turnaround times and increase revenue utilization
Participate in client meetings, RFP responses, and pre-advisory stages to align onboarding with client expectations
Ensure compliance with all internal risk standards, audit requirements, and regulatory policies
Review and refine processes, SOPs, and documentation to minimize failure points and enhance operational efficiency
Oversee testing, training, and go-live activities for onboarding new channels and products
Provide management dashboards and MIS reports to track onboarding performance and client engagement
Coordinate with operations and client services teams for post-implementation support and handovers
Desired Candidate Profile
Bachelor s degree in Business, Finance, or a related discipline
1 3 years of relevant experience in onboarding, client services, or GTB operations
Strong knowledge of documentation interdependencies across payments, collections, and electronic banking
Proficient in Microsoft applications with strong organizational and planning skills
Excellent communication, interpersonal, and problem-solving abilities
Ability to manage high workloads under pressure while maintaining accuracy and compliance
Motivated self-starter with strong initiative and a customer-centric mindset
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Finance
- Treasury
Keywords
- Client Onboarding Manager GTB Channels
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First Abu Dhabi Bank
First Abu Dhabi Bank (FAB) is the UAE s largest bank and a global financial leader, offering secure and innovative solutions across international markets.