Client Onboarding Manager

First Abu Dhabi Bank

Employer Active

Posted 14 hrs ago

Experience

1 - 3 Years

Education

Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What You ll Do

  • Manage onboarding for GTB and investment banking clients across complex structures and solutions such as liquidity management, treasury solutions, and VAM
  • Lead and mentor a team of onboarding managers, directors, and trainers to deliver best-in-class client onboarding services
  • Collaborate with GTB Sales, Product, and Channels teams to improve onboarding efficiency and client experience
  • Drive digitization and automation of onboarding processes to reduce turnaround times and increase revenue utilization
  • Participate in client meetings, RFP responses, and pre-advisory stages to align onboarding with client expectations
  • Ensure compliance with all internal risk standards, audit requirements, and regulatory policies
  • Review and refine processes, SOPs, and documentation to minimize failure points and enhance operational efficiency
  • Oversee testing, training, and go-live activities for onboarding new channels and products
  • Provide management dashboards and MIS reports to track onboarding performance and client engagement
  • Coordinate with operations and client services teams for post-implementation support and handovers

Desired Candidate Profile

Bachelor s degree in Business, Finance, or a related discipline

1 3 years of relevant experience in onboarding, client services, or GTB operations

Strong knowledge of documentation interdependencies across payments, collections, and electronic banking

Proficient in Microsoft applications with strong organizational and planning skills

Excellent communication, interpersonal, and problem-solving abilities

Ability to manage high workloads under pressure while maintaining accuracy and compliance

Motivated self-starter with strong initiative and a customer-centric mindset

Company Industry

Department / Functional Area

Keywords

  • Client Onboarding Manager

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First Abu Dhabi Bank

First Abu Dhabi Bank (FAB) is the UAE s largest bank and a global financial leader, offering secure and innovative solutions across international markets.

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