Client Relations Specialist
Client of Talent 360
Posted on 20 May
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Follow up with clients regularly to ensure satisfaction
- Maintain strong and professional relationships with clients
- Conduct quality calls to ensure service standards are met
- Handle client complaints and solve conflicts professionally
- Coordinate with internal teams to resolve client issues
- Follow up with clients regarding pending payments
- Ensure all client requests are handled on time
- Keep records of client communication and feedback
- Report client concerns to management when needed
Desired Candidate Profile
Previous experience in Customer Service / Client Relations / Account Management preferred
Fluent English speaker (spoken and written)
Strong communication skills
Problem solving skills
Ability to handle difficult situations professionally
Ability to follow up and track tasks accurately
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Client Relations Specialist
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Client of Talent 360
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