Client Servicing Executive - Ebury Institutional
Ebury
Employer Active
Posted on 22 Sep
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Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Role:
Working as part of the Ebury Institutional - Client Servicing team you will be responsible for supporting clients and acting as a liaison between front office, clients and back office teams. You will support the resolution of customers related requests on email, chat or call and collaborate with multiple internal departments to solve client queries. Responsibilities will include:
Resolution of customers related requests on email, chat or call
Collaborate with multiple internal departments to solve client queries
Collaborate with front office teams to provide great customer service
Identify upsell opportunities in existing client portfolio
This is an excellent opportunity to join a rapidly growing, international company in a role which offers professional growth and career progression.
Requirements:
The role is fast-paced and demanding, and attention to detail and the ability to work effectively under pressure are a necessity.
The successful candidate will be:
Driven, with the desire to provide a high level of service to clients
A strong communicator, with both written and verbal fluency in English
Proactive
Fast learning, with the ability to multitask and prioritise workload appropriately
Diligent, with excellent attention to detail
Team player
Company Industry
Department / Functional Area
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