Client Servicing Executive
Ebury
Employer Active
Posted on 19 Sep
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Working as part of the Ebury Institutional - Client Servicing team you will be responsible for supporting clients and acting as a liaison between front office, clients and back office teams. You will support the resolution of customers related requests on email, chat or call and collaborate with multiple internal departments to solve client queries. Responsibilities will include:
- Resolution of customers related requests on email, chat or call
- Collaborate with multiple internal departments to solve client queries
- Collaborate with front office teams to provide great customer service
- Identify upsell opportunities in existing client portfolio
This is an excellent opportunity to join a rapidly growing, international company in a role which offers professional growth and career progression.
Requirements
The role is fast-paced and demanding, and attention to detail and the ability to work effectively under pressure are a necessity.
The Successful Candidate Will Be
- Driven, with the desire to provide a high level of service to clients
- A strong communicator, with both written and verbal fluency in English
- Proactive
- Fast learning, with the ability to multitask and prioritise workload appropriately
- Diligent, with excellent attention to detail
- Team player
Desired Candidate Profile
The Successful Candidate Will Be
- Driven, with the desire to provide a high level of service to clients
- A strong communicator, with both written and verbal fluency in English
- Proactive
- Fast learning, with the ability to multitask and prioritise workload appropriately
- Diligent, with excellent attention to detail
- Team player
Company Industry
Department / Functional Area
Keywords
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Ebury
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Ebury Institutional - Client Servicing Executive Ebury Dubai - 4 days in the office & 1 day working from home Ebury is a hyper-growth FinTech firm, named as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, accounts, and international payments. As an Ebury Institutional - Client Servicing Executive you will be supporting Ebury s growth in the Institutional space. You will collaborate with other Ebury teams to ensure that clients are well supported and that transactions and processes run smoothly and safely on the Ebury platform. The Role