Client Servicing Manager (Marketing & Advertising Agency)

Client of S&K HR Consulting

As the primary point of contact for assigned accounts, you will ensure seamless service delivery, maintain strong client relationships, and coordinate internal teams to deliver high-quality campaigns on time and within scope.

This role requires someone who understands retail dynamics, activation timelines, and multi-channel campaign execution.

Key Responsibilities

• Act as the main liaison between clients and internal teams
• Understand client objectives and translate them into actionable briefs
• Oversee campaign execution across advertising, digital, retail, and production verticals
• Monitor timelines, deliverables, and quality standards
• Address client concerns promptly and manage escalations professionally
• Work closely with sales, creative, operations, and production teams
• Track performance metrics and identify opportunities for account growth
• Support client retention and long-term relationship development