Client Success Analyst Visa

Job Description

Roles & Responsibilities

Desired Candidate Profile

Visa Qualifications

• Bachelor degree or equivalent qualification
• 3-8 years of success in a technology, financial or information services business or with experience in the Payments, Consulting or Banking industry preferred
• Commitment to learning and developing with a strong bias for action, with a passion to build, test, learn and iterate.
• Proficiency in data analytics, visualization and data driven decision making.
• Demonstrated ability to build and maintain strong business relationships with internal and external stakeholders at all levels
• Ability to articulate complex technical and business issues and solutions to multiple levels internally and externally to support strategic business plans
• Self-starter able to achieve results as part of an effective team across countries and time zones
• Able to effectively prioritize and multi-task under deadlines
• Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans
• Excellent presentation skills, including strong oral and written communications
• Solid influencing and negotiation skills
• Becoming customer centric, listening to and prioritizing customer needs to drive value realization and build trusted partnerships
• Success planning - Build measurable actions plans to help clients achieve their business goals and realize value from their products or solutions
• Client engagement - Communicate clearly and effectively with clients
• Proactiveness - Think ahead and act critical thinking - Take ownership over problems and find creative solutions to complex problems technical skills continuous acquisition, application, and refinement of technical skills relevant to the role and payments