Client Support Administrator

General Dynamics Information Technology

Employer Active

Posted 13 hrs ago

Experience

1 - 3 Years

Job Location

Jordan - Jordan

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware

Performs technical tasks and assists with the completion of milestones associated with specific projects

Provides solutions to technical problems of moderate scope and complexity

Provides installation of and troubleshooting support for systems applications and related peripheral hardware

Deploys new hardware, software, and the upgrade of existing installations

Prepares and maintains documentation for processes and procedures related to computer systems and operations

Provides incident response and performs customer support tasks

Desired Candidate Profile

Education: High School Diploma/GED

Required Experience: 1+ years of related experience

Required Technical Skills: Experience in installing/deleting of client level software. CERTIFICATIONS: Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ IAT Level II / IAT Level II Security+ CE #A+ and MCSA Windows 10 or newer

Security Clearance Level: SECRET

Required Skills & Abilities: Experience implementing/installing software patches, security fixes, and service release of workstation.

Preferred Skills: Experience interacting with military personnel.

Client Support Administrator CERTIFICATIONS: Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Desktop or equivalent GENERAL EXPERIENCE: Must have associate level of hands on work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. SPECIALIZED EXPERIENCE: Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.

Company Industry

Department / Functional Area

Keywords

  • Client Support Administrator

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General Dynamics Information Technology

At GDIT you ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Client Support Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Client Support Administrator joining our team to provide installation, maintenance, and troubleshooting support of information systems.

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https://www.gdit.com/careers/job/cf74e4603/client-support-administrator/