Client Support Administrator
General Dynamics Information Technology
Employer Active
Posted 13 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware
Performs technical tasks and assists with the completion of milestones associated with specific projects
Provides solutions to technical problems of moderate scope and complexity
Provides installation of and troubleshooting support for systems applications and related peripheral hardware
Deploys new hardware, software, and the upgrade of existing installations
Prepares and maintains documentation for processes and procedures related to computer systems and operations
Provides incident response and performs customer support tasks
Desired Candidate Profile
Education: High School Diploma/GED
Required Experience: 1+ years of related experience
Required Technical Skills: Experience in installing/deleting of client level software. CERTIFICATIONS: Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ IAT Level II / IAT Level II Security+ CE #A+ and MCSA Windows 10 or newer
Security Clearance Level: SECRET
Required Skills & Abilities: Experience implementing/installing software patches, security fixes, and service release of workstation.
Preferred Skills: Experience interacting with military personnel.
Client Support Administrator CERTIFICATIONS: Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Desktop or equivalent GENERAL EXPERIENCE: Must have associate level of hands on work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. SPECIALIZED EXPERIENCE: Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.
Company Industry
- IT - Software Services
Department / Functional Area
- System Administration
- Network Administration
- Security (IT Software)
Keywords
- Client Support Administrator
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General Dynamics Information Technology
At GDIT you ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Client Support Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Client Support Administrator joining our team to provide installation, maintenance, and troubleshooting support of information systems.
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