Client Support Specialist

GODO

We are looking for a Client Support Specialist to join our team. The ideal candidate will have at least 3 years of experience in client support, excellent communication skills in Hindi , Arabic and English, and a strong ability to handle customer inquiries professionally and efficiently.

Key Responsibilities:

• Assist clients with inquiries, concerns, and issue resolution in a timely manner.
• Provide excellent customer service via phone, email, and chat.
• Maintain a high level of client satisfaction by addressing their needs effectively.
• Collaborate with internal teams to ensure seamless client support.
• Keep accurate records of customer interactions and feedback.
• Stay updated on company products and services to provide accurate information.

Requirements:

• Assist clients with inquiries, concerns, and issue resolution in a timely manner.
• Provide excellent customer service via phone, email, and chat.
• Maintain a high level of client satisfaction by addressing their needs effectively.
• Collaborate with internal teams to ensure seamless client support.
• Keep accurate records of customer interactions and feedback.
• Stay updated on company products and services to provide accurate information.

What We Offer:

• up to 5k salary based on experience.
• Additional benefits as per UAE labor law.
• A dynamic and supportive work environment.