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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Role
We re looking for great client support specialists to join our growing care team. You have to be very proactive in this role with the ability to solve problems on the spot and think outside the box.
Work Conditions:
• Location: Maadi
• Social Insurance, Family Medical Insurance & Life Insurance.
• Career Path (Insource Vacancy): Ability to apply for internal vacancies within 6 to 9 months.
What will you do:
• Maintaining a positive, empathetic, and professional attitude toward clients at all times
• Assist with challenging client requests or issue escalations as needed
• Acknowledging and resolving clients' complaints
• Communicating and coordinating with colleagues as necessary
• Keeping records of clients' interactions, transactions, comments, and complaints
• Build and maintain strong, long-lasting client relationships
We re looking for great client support specialists to join our growing care team. You have to be very proactive in this role with the ability to solve problems on the spot and think outside the box.
Work Conditions:
• Location: Maadi
• Social Insurance, Family Medical Insurance & Life Insurance.
• Career Path (Insource Vacancy): Ability to apply for internal vacancies within 6 to 9 months.
What will you do:
• Maintaining a positive, empathetic, and professional attitude toward clients at all times
• Assist with challenging client requests or issue escalations as needed
• Acknowledging and resolving clients' complaints
• Communicating and coordinating with colleagues as necessary
• Keeping records of clients' interactions, transactions, comments, and complaints
• Build and maintain strong, long-lasting client relationships
Company Industry
- Shipping
- Freight
Department / Functional Area
- IT Software
Keywords
- Client Support Specialist - Voice
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