Clinc Operation Manager

Client of Michael Page

Operational Management

• Oversee end-to-end operations of the clinic, ensuring smooth and efficient service delivery
• Manage patient flow, scheduling, and resource allocation to optimize utilization
• Ensure high standards of patient experience and service quality
• Support clinic setup, soft openings, and continuous operational improvements

Clinical Coordination

• Act as a liaison between management and medical teams
• Collaborate with physicians on clinical workflows and case discussions (non-practicing role)
• Support implementation of clinical protocols and quality standards

Team Leadership

• Lead and manage a multidisciplinary team of ~60-70 staff, including physicians, nurses, technicians, and administrative personnel
• Oversee workforce planning, performance management, and staff development
• Build a strong, collaborative, high-performing team culture

Financial & Performance Management

• Own and drive clinic performance, including P&L responsibility
• Monitor KPIs such as patient volumes, service utilization, and operational efficiency
• Identify and implement initiatives to improve revenue and control costs

Compliance & Regulatory

• Ensure compliance with healthcare regulations and accreditation standards in Saudi Arabia
• Manage licensing, audits, and regulatory requirements
• Maintain relationships with relevant authorities and insurance stakeholders

Stakeholder Management

• Build and maintain relationships with government entities and insurance providers
• Collaborate with internal leadership and head office teams