Clinical Support Specialist

Alftek International

Job Summary

As a Clinical Support Specialist, you will have ownership of Clinical Programs, specialized clinical events and activities throughout both the pre- and post-sales stages focusing on improving patients outcome. You will be responsible for positioning, scheduling, and delivering impactful and meaningful Clinical Programs across your region. In addition, you will serve as a key clinical resource, supporting both the sales and marketing teams with your expertise.

Essential Functions

• Act as a clinical specialist in positioning, promoting, aligning, scheduling and delivering Clinical Programs

• Initiate strategic conversations with sales- and marketing teams as well as Business Partners and end-users on the importance of high-quality CPR and Clinical programs

• Be a passionate advocate for Clinical Programs and the strategic process behind this

• Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research

Interpersonal Skills

• Being able to motivate, inspire and guide colleagues, Business Partners and customers

• Demonstrates flexibility, autonomy, self-motivation, initiative and professionalism

• Strong awareness of both verbal and nonverbal communication

• Builds strong relationships with internal and external customers

• Analytical and problem-solving capabilities

• Strong proactive approach