Job Description

Roles & Responsibilities

Cloud Infrastructure Management: Design, deploy, configure, and maintain cloud environments including compute, storage, networking, and database services across one or more cloud platforms

Infrastructure as Code (IaC): Develop and maintain Terraform, Ansible, or equivalent IaC scripts to automate provisioning and configuration of cloud resources

Monitoring & Performance Optimization: Implement and manage monitoring, logging, and alerting solutions; analyze performance metrics and optimize resource utilization to ensure SLA compliance

Security & Compliance: Apply cloud security best practices including IAM policies, encryption, network segmentation, and ensure adherence to NCA ECC/CCC compliance requirements

Incident Management & Troubleshooting: Diagnose and resolve cloud infrastructure incidents and service disruptions in a timely manner; conduct root cause analysis and implement preventive measures

Cost Management: Monitor cloud spending, identify optimization opportunities, and implement cost-saving strategies such as right-sizing and reserved capacity

CI/CD & DevOps Support: Support and maintain CI/CD pipelines and collaborate with development teams to enable automated software delivery and deployment workflows

Backup & Disaster Recovery: Implement and test backup, disaster recovery, and business continuity strategies for cloud-hosted systems and data

Documentation & Reporting: Maintain accurate and up-to-date technical documentation, runbooks, and operational reports for cloud environments

Knowledge Transfer: Conduct knowledge-sharing sessions and technical workshops to enhance team capabilities and promote cloud best practices

QUALIFICATIONS AND EXPERIENCE:

Minimum Qualification:

Bachelor s degree in computer science, Information Technology, Computer Engineering, or a related technical field

Cloud certification from a recognized provider (e.g., AWS Solutions Architect Associate, Azure Administrator, Google Associate Cloud Engineer, Alibaba Cloud ACA/ACP) is required

Additional certifications in DevOps, Kubernetes (CKA/CKAD), or Terraform are advantageous

Minimum Experience:

Minimum 3 years of hands-on experience in cloud engineering, system administration, or DevOps roles

Proven experience deploying and managing workloads on at least one major cloud platform (Alibaba Cloud, AWS, Azure, or GCP)

Experience with infrastructure-as-code tools such as Terraform or Ansible

Practical exposure to containerization technologies including Docker and Kubernetes

Experience implementing cloud security controls and compliance frameworks

Demonstrated ability to troubleshoot complex technical issues in production environments

COMPETENCIES:

Behavioral:

Customer Focus: Strong service orientation with ability to understand and anticipate stakeholder needs

Problem Solving: Analytical thinking and systematic approach to resolving complex technical challenges

Communication: Excellent verbal and written communication skills in English (Arabic proficiency is a plus)

Collaboration: Team player with ability to work effectively with cross-functional teams

Adaptability: Flexibility to handle changing priorities and work under pressure

Initiative: Proactive approach to identifying and addressing potential issues

Attention to Detail: Meticulous in documentation and following procedures.

Time Management: Ability to manage multiple priorities and meet deadlines

Technical:

Cloud Platforms: Hands-on proficiency with Alibaba Cloud, AWS, Azure, or GCP core services (compute, storage, networking, databases)

Infrastructure as Code: Experience with Terraform, Ansible, CloudFormation, or equivalent IaC tools

Containerization & Orchestration: Practical knowledge of Docker and Kubernetes (ACK, EKS, AKS, or GKE)

Networking: Solid understanding of VPC, subnets, routing, load balancing, VPN, DNS, and CDN

Operating Systems: Proficiency in Linux/Unix and Windows server administration

CI/CD & DevOps: Familiarity with CI/CD pipelines and tools such as Jenkins, GitLab CI, or GitHub Actions

Monitoring & Observability: Experience with CloudMonitor, Prometheus, Grafana, ELK/OpenSearch stack, or equivalent Scripting: Proficiency in Python, Bash, or PowerShell for automation

Cloud Security: Knowledge of IAM, encryption, network security groups, CSPM, and compliance frameworks (NCA ECC/CCC)

Databases: Familiarity with relational and NoSQL databases in cloud environments

Cost Optimization: Understanding of cloud cost management tools and optimization strategies

Desired Candidate Profile