Cloud Solution Architect Concentrix Corporation

The role:

The Success Program Cloud Solution Architect plays a critical role in delivering customer success engagements focused on reviewing customers cloud operations posture, as well as program business alignment. This individual works closely with Customer Success Account Managers (CSAMs), client process or function owners, technical subject matter experts (SMEs), and other stakeholders to drive value realization, customer satisfaction, and cloud success. The role demands a professional with program management, service management and Azure technical experience, capable of understanding customers cloud operations / governance and engaging in discussions about cloud operations, infrastructure, migration, and best practice implementation, while ensuring program alignment to customers business goals.

Key Responsibilities:

• Lead workshops to assess and bolster the cloud health and security practices of customers.
• Promote responsible and secure adoption of cloud and AI technologies.
• Guide alignment with industry standards including CIS, OWASP, NIST, and ISO 27001.
• Craft and deliver tailored recommendations and practical security implementations.
• Develop and present customized security strategies and roadmaps.
• Collaborate with clients to establish cloud security best practices and compliance goals.
• Maintain up-to-date knowledge of cloud security trends and technologies.

Qualifications:

• A minimum of 5 years of IT experience, 3 years of experience in cloud security.
• Solid understanding and practical experience with relevant frameworks (CIS, OWASP, NIST, ISO 27001).
• Proven ability to apply industry standards and best practices to various business workloads.
• Excellent communication and presentation skills, focused on conveying complex security ideas to non-experts.
• Self-motivated with strong analytical skills and the ability to work independently.