Cloud Support Engineer (AWS) VigilOps Company ltd.

Multiple VacanciesEmployer Active

Posted 1 hrs ago

Experience

2 - 4 Years

Monthly Salary

$7,000 - $8,500

Job Location

Remote (Company based out of Abu Dhabi - United Arab Emirates (UAE))

Education

Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Any

Benefits

Accomodation, Annual Leaves As Per Labour Law, Medical Insurance, Paid Leaves, Transportation

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

  • Troubleshoot and resolve complex technical issues related to AWS services, including compute, storage, networking, and databases, ensuring minimal downtime and optimal performance.
  • Provide expert-level guidance and support to customers on AWS best practices, architecture design, and cost optimization strategies, empowering them to maximize their cloud investment.
  • Investigate and diagnose incidents, escalating to specialized teams when necessary, while maintaining clear and concise communication with stakeholders throughout the resolution process.
  • Proactively monitor customer environments for potential issues, identifying and mitigating risks before they impact service availability, showcasing your problem-solving prowess.

Desired Candidate Profile

  • Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field, providing a solid foundation in technical principles.
  • Holds relevant AWS certifications (e.g., Solutions Architect, SysOps Administrator), demonstrating a commitment to AWS expertise.
  • Has 3-5 years of experience in IT support or cloud computing, showcasing practical experience in a dynamic environment.
  • Exhibits a strong understanding of cloud computing concepts, including virtualization, networking, and security, providing a comprehensive understanding of cloud infrastructure.

Employment Type

    Contract

Company Industry

Department / Functional Area

Keywords

  • Cloud Consultant
  • Customer Service
  • Cloud Operations Engineer
  • Networking
  • Cloud Support Specialist
  • AWS Support Engineer
  • System Administration
  • Troubleshooting
  • Solutions Support Engineer
  • Technical Support
  • Cloud Services Engineer

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VigilOps Company ltd.