Service Desk Engineer Jobs in UAE

• 2 - 5 Years
• Ajman - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot IT issues, manage incidents, and ensure customer satisfaction with strong communication and problem-solving skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 3 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Seeking candidates for IT support roles including Help Desk and Desktop Support, requiring strong experience and availability to start in October.

• 3 - 6 Years
• Sharjah - United Arab Emirates (UAE)

Provide first contact IT support, diagnose issues, document interactions, escalate complex problems, requiring a degree in IT and customer service experience.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage service requests and incidents, provide technical support, maintain documentation, oversee IT asset lifecycle, and require a Bachelor's degree in IT.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise analysts, manage queues, provide escalations, conduct coaching, and ensure service quality in a high-volume service desk environment.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage service desk performance, oversee staffing and training, ensure quality assurance, and utilize analytics for continuous improvement.

• 3 - 5 Years
• Dubai - United Arab Emirates

Provide second and third line technical support, troubleshoot Microsoft 365 issues, and assist with customer onboarding and infrastructure projects.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for hardware, software, and network issues, manage user accounts, and perform system maintenance with strong troubleshooting skills.

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide technical support, manage network operations, oversee IT helpdesk, and ensure effective vendor management while possessing strong troubleshooting and communication skills.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line IT support, troubleshoot issues, manage incidents using ServiceNow, and ensure timely resolution while following ITIL processes.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by resolving inquiries, utilizing active listening, and meeting performance metrics while managing customer data effectively.

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Prepare documentation, support ERP administration, coordinate site services, and assist in parts quotations while ensuring strong organizational skills and customer support.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT incidents and service requests, provide customer support, and maintain knowledge base while ensuring compliance with security standards.

• 2 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage assets, and ensure data security while promoting a positive service culture.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Fluent English-speaking candidates needed for inbound and outbound customer service roles, requiring strong communication, problem-solving skills, and adaptability.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage IT assets, and ensure data security while promoting a positive service culture.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, ensure security, and deliver VIP support while having experience in troubleshooting and asset tracking.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, deliver VIP support, and track IT assets with strong networking knowledge and discreet service orientation.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, resolve customer complaints, and document interactions using CRM software while ensuring customer satisfaction and retention.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide primary and secondary IT support, troubleshoot hardware and software, manage campus devices, and assist with user inquiries and network connectivity.

• 2 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for technical support, system administration, troubleshooting, social media marketing, and web design, requiring strong problem-solving and multitasking skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Prepare and follow up quotes, maintain pricing accuracy, address customer inquiries, and build relationships while assisting sales activities.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage NOC processes, coordinate with teams, liaise with UAE authorities, and maintain documentation while ensuring compliance and timely approvals.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, configure desktops, and assist users while ensuring compliance with IT processes and safety regulations.

• 0 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support, troubleshooting hardware and software, with strong customer service skills, and willingness to travel and work shifts.

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving issues, documenting interactions, and coordinating with technicians while maintaining accurate records.