Cloud Support Engineer

Client of United Nation careers

Supports the technical handover of unrwa systems infrastructure built on Azure cloud app services, Kubernetes, Azure SQL

Performs application systems administration tasks including MS SQL server database software, software patch management, software upgrades.

Conducts necessary systems health and performance monitoring checks ensuring optimal functionality and risk mitigation.

Provides maintenance and monitoring works, ensuring system availability, efficient performance, and resource optimization.

prepares and presents technical reports on application performance, operational issues, and risk mitigation actions.

Keeps up-to-date documentations of system inventory, client configuration and connectivity instructions, backup/restore instructions, and applicable disaster recovery instructions.

Proactively identify and mitigate operational and security risks, contributing to business continuity and reliable service delivery during and after the transition period

Prepare comprehensive technical documentation and user manuals.

Participate in agile ceremonies and provide regular progress updates.

Performs other duties as may be assigned by the supervisor