Club Receptionist

Radisson Hotel Group

To have a good computer knowledge in Microsoft / Word and Excel to make him/her able to compose correspondence i.e. letters, e-mail and memos.

• He/she must have the basic required decent knowledge of English Language.
• To be aware of fire policy, first aid, accident and emergency procedures.
• To carry out any other jobs as and when required or directed by the Club Supervisor and Club Manager.
• To attend any department meetings when required.
• To attend any training sessions when required.
• To establish and maintain effective relationships with employees.
• To perform any other task required by the Management.
• To report to work in a clean uniform and neat appearance in accordance with the Hotel s standard.
• To remain at the reception desk to offer the best service to the club users and register them on the necessary registration sheets.
• To meet and greet members and guests.
• To be responsible for maintaining Club policies and procedures.
• To assume responsibility for the smooth running of the Club Reception.
• To assume certain responsibilities within the scope of his / her duties and to be able to deal with problems and situations at hand.
• To handle all club daily paper work including all necessary typing required, as well as to ensure that all the club mailing lists are updated periodically.
• Answering all calls in courteous and efficient manner, take message for the members and guest, management staff whenever person concerned cannot be located