Cluster Director of HR

Kerten Hospitality

The Director of HR Cluster is responsible for leading the people strategy, operations, and compliance across multiple properties, ensuring full alignment with company standards and local labour regulations and government requirements in Egypt.

This role will oversee pre-opening HR setup, employee lifecycle, and government relations, ensuring a compliant, structured, and high-performing workforce across the cluster.

Key Responsibilities

• Lead HR strategy and operations across the cluster, supporting both pre-opening and ongoing operations

• Drive end-to-end recruitment, including workforce planning, talent pipelines, and seasonal hiring

• Manage pre-opening HR setup, including hiring plans, onboarding structure, and team readiness

• Implement structured onboarding plans to ensure smooth integration of new joiners

• Monitor turnover rates and use exit interviews to identify trends and improve retention

• Oversee the full employee lifecycle, including probation, performance management, and employee relations

• Support managers with clear performance frameworks, KPIs, and expectations

• Lead employee engagement initiatives, including surveys and action planning

• Ensure alignment with company policies, procedures, and corporate HR standards

• Maintain strong documentation, compliance, and audit readiness

• Partner with corporate HR to ensure consistency across properties

• Build and lead HR teams, driving performance, structure, and accountability

• Support training and development initiatives to strengthen team capability