Cluster Sales Manager Leisure.

AccorHotel

Primary Responsibilities

Channel Strategy & Partnership Management

• Develop and execute annual account management plans for top-producing and high-potential leisure accounts.

• Identify, target, and establish contracts with new qualified DMCs and tour operators across key feeder markets.

• Act as the main liaison for partners regarding contracting, rate loading, marketing initiatives, and product knowledge.

• Conduct proactive sales calls and face-to-face client meetings with decision-makers weekly.

• Review account performance regularly, addressing challenges and identifying growth opportunities.

Rate & Inventory Management

• Collaborate with Revenue Management to design tactical promotions aligned with demand and profitability goals.

• Manage inventory allocations, stop-sales, and ad-hoc/group series requests within approved parameters.

• Ensure rate integrity and parity across all operator and wholesaler channels.

• Monitor partner pickup performance and minimize cancellations.

Sales & Marketing Execution

• Lead sales missions, roadshows, and client visits to strengthen partner relationships.

• Host familiarization (FAM) trips for operator managers and travel agents to showcase the resort.

• Partner with the Marketing team to implement co-op campaigns and ensure brand visibility in operator brochures/websites.

• Deliver engaging product training presentations (virtual and in-person).

Analysis, Administration & Forecasting

• Track and analyze production trends using CRM and reservation systems.

• Prepare detailed monthly and quarterly performance reports for management.

• Forecast leisure demand accurately and provide timely insights on market developments.

• Resolve partner queries related to commissions, payments, or promotional content.