Cognitive AI Product Manager

Arab Solutions

The Cognitive AI Product Manager owns the vision, roadmap, and delivery outcomes for TASMU 2.0 Cognitive AI capabilities, ensuring they are delivered as scalable, secure, multi-tenant platform services consumed by ministries and gov entities. The role defines product strategy and success metrics, prioritizes features across vendor-delivered workstreams, and drives alignment across architecture, security, data governance, operations, and commercial stakeholders. The Product Manager shapes the service catalog experience, packaging (sandbox, managed, self-hosted), and lifecycle (launch, adoption, continuous improvement), ensuring the platform meets performance, compliance, and cost targets while improving developer and operator experience.

Duties and Responsibilities

• Define Cognitive AI product vision, value proposition, and multi-year roadmap aligned with TASMU 2.0 objectives.
• Translate stakeholder needs into epics/features/user stories with clear acceptance criteria and measurable outcomes.
• Own prioritization across core components: model inferencing service, RAG/KB, fine-tuning, MCP/agentic enablement, observability, analytics, multitenancy, and multicloud.
• Manage vendor delivery as product workstreams: scope control, dependencies, milestones, and evidence-based acceptance (KPIs/SLOs).
• Define service catalog offerings (SKUs/tiers), onboarding flows, pricing/chargeback inputs, and operational SLAs/OLAs.
• Drive governance with architects and security/privacy leads (policies, model approvals, data boundaries, exception handling).
• Establish product analytics and adoption tracking (PostHog): funnels, retention, developer productivity metrics, and customer satisfaction signals.
• Coordinate go-to-market/internal enablement: documentation, training materials, release notes, demos, and stakeholder communications.
• Lead launch readiness and continuous improvement: incident learnings, feedback loops, backlog grooming, and quarterly roadmap reviews.
• Ensure compliance with contract schedules: performance, security, support/maintenance obligations, and audit evidence requirements.

Skills & Abilities

• Strong product management capability for complex platform products (service catalog, APIs, multi-tenant services).
• Good understanding of AI platforms (inference, RAG, fine-tuning, guardrails, governance) and cloud-native delivery.
• Ability to define measurable KPIs/SLOs and manage delivery through acceptance criteria and outcomes.
• Excellent stakeholder management across technical, commercial, legal, security, and operations teams.
• Strong prioritization and decision-making under constraints; ability to manage dependencies across vendors.
• Clear communication and narrative-building for executive and technical audiences.