Collection Executive Duserve Facilities Management

JOB SUMMARY / PURPOSE
Responsible for managing and collecting all the outstanding accounts receivable from clients and customers. And responsible for other aspects of collections, resolving customer billing problems and reducing the number of accounts receivable. In addition to generating, cancelling, and re-issuing invoices & receipts in the system. While keeping good track of all the upcoming due payments (PDC's)
ROLE AND RESPONSIBILITIES
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• Monitor accounts daily.
• Identify outstanding account receivables.
• Investigate historical data for debts and bills.
• Take actions in order to encourage timely payments.
• Contact clients and discuss their overdue payments.
• Process payments and refunds.
• Resolve billing issues.
• Resolve customer credit issues.
• Update statement of account status records
• Generate invoices, issuing receipts in the system and update the reports accordingly.
• Monitor the PDC's due dates and future payments beforehand.
• Prepare in a timely and accurate manner departmental reports to meet the policies and standards, and department requirements.
• Prepare and present reports on collection activities and progress.
• Update and maintain the system ensuring activities are recorded.
• Keep a record of all submissions in an organized manner.
• Maintain documents in manual files and in electronic databases Facilitates document retrieval during review process.
• Maintain a good level of conduct and regular contact with the internal and external clients/customers to ensure a smooth on-going process is conducted.
QUALIFICIATON
Diploma in finance or preferably a bachelor's degree in finance
KNOWLEDGE, SKILL AND ABILITY
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• Proven experience in collection or similar field
• Excellent knowledge of billing procedures
• Comfortable working with targets
• Contact clients and discuss their overdue payments.
• Excellent knowledge to work with MS Office especially Excel
Candidates may submit their CV along with other credentials to: careers@duservefm.ae
Location: Dubai, UAE