Collection Officer / Customer Contact Executive

Al Tamayez debt Collection LLC

Employer Active

Posted 5 hrs ago

Experience

1 - 2 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

1 to 2 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling
Operations / Back Office Processing / Data Entry

Skillset

Customer Service and good communication skills.

Preferred Jobseekers

Locally available candidates only apply for this job

Al Tamayez is seeking a Collection Officer / Customer Contact Executive to join its Dubai branch. The role involves handling customer communications, managing overdue accounts, and ensuring timely debt recovery while maintaining professionalism and strong customer service ethics.

Key Responsibilities:
Reach out to customers through calls or emails to remind them of pending payments.
Negotiate and arrange feasible settlement plans for delinquent accounts.
Maintain updated and accurate records of all interactions and follow-ups.
Collaborate with the finance team to monitor payment trends and reduce bad debts.
Provide regular reports on collection activities and account status.

Requirements:
1 2 years of hands-on experience in Debt Collection or BNPL Process (experience with Tabby or Tamara preferred).
Excellent communication skills in English, Arabic,
Ability to handle high-pressure situations and maintain a customer-friendly attitude.
Must be available to join immediately.

Company Industry

Department / Functional Area

Keywords

  • Collection Officer / Customer Contact Executive

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