Collection Officer

Prima Elios

Posted 30+ days ago

Experience

2 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Commerce(Commerce)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Manage and monitor outstanding customer accounts to ensure timely collection of payments.

  • Contact clients via phone, email, and in-person visits to follow up on overdue invoices and resolve payment issues.
  • Negotiate payment plans and settlements with customers in accordance with company policies.
  • Maintain accurate records of all collection activities and update account statuses in the system.
  • Collaborate with the sales and finance teams to address discrepancies and ensure accurate billing.
  • Prepare regular reports on collection status, aging analysis, and recovery rates for management review.
  • Identify and escalate problematic accounts to senior management for further action.
  • Ensure compliance with legal regulations and company policies during collection processes.
  • Provide excellent customer service while maintaining firm collection practices.
  • Assist in developing and implementing strategies to improve collection efficiency and reduce delinquency rates.

Desired Candidate Profile

Bachelor s degree in Commerce, Business Administration, Accounting, or a related field
2 3 years of proven experience as a Collection Officer or in a similar role
Good knowledge of collection policies, procedures, and techniques
Strong communication and negotiation skills
Ability to deal with delinquent customers professionally
Good command of English (written & spoken)
Excellent follow-up and problem-solving skills
Ability to work under pressure and meet collection targets
Strong organizational and time management skills
Good knowledge of MS Office, especially Excel
High level of integrity and confidentiality

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Finance
  • Treasury

Keywords

  • Collection Officer

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Prima Elios

https://wuzzuf.net/jobs/p/xvahsi4vzpzr-collection-officer-prima-elios-cairo-egypt