Collection Officer

Assa Abloy Entrance Systems LLC

KEY ACCOUNTABILITIES:

• Regularly and persistently chasing debtors by telephone, email, and letter.
• Ensure customers pay on time and negotiate re-payment plans.
• Coordinate with the site team for and seeking all required documents MIR / WIR for the payment application. In addition, ensure timely submission of payment applications and receipt of payment certificates.
• Communicate outstanding debts in an efficient manner with customers as well as the rest of the business including accounts and sales teams respectively.
• Identify incorrect invoices early, understand reasons, record, track, and recommend fixes.
• Reconcile customer accounts.
• Contribute to daily, weekly and month end collection reporting & account reconciliations.
• Oversee the collection of customer accounts ensuring customer satisfaction.
• Processing and generating reminder letters, monthly statements and obtain periodical balance confirmations.
• Working to strict monthly and annual collections targets.
• Ensure credit and collection policies and procedures followed.
• Work closely with Accounts Receivable to ensure timely and accurate recording and allocation of cash receipts.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Excellent communication skills, fluency in English is a must, Arabic admirable
• Attention to detail
• Data entry
• 5-10 years experience in equivalent industries and Middle East region
• Strong market understanding
• Strong negotiation skills
• Excellent knowledge of MS Office platform, Excel proficiency and Analysis skills preferred
• Knowledge of MS DX Navision
• Hands-on attitude
• Ability to work in multi-cultural environments with high diversity